| 1. |
Where can I check my current position? |
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You can click "Trade” → ”A/C Portfolio" (Java version) / “Stock Portfolio” (HTML version) of the trading platform to check your current stock portfolio and portfolio reference value (total closing value of the stock portfolio). |
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| 2. |
Where can I check securities account balance? |
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You can click “Trade” → “A/C Portfolio” (Java version) / “Account Information” (HTML version) of the trading platform to enquire the account information as follows:-
| Account Balance |
Java |
HTML |
Explanation |
| Usable Fund |
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The amount that you can buy stocks |
| Available Balance |
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The amount that you can withdraw from your settlement A/C |
| Available Sales Proceed |
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The amount that will be received by the sales of shares |
| Fund On-Hold |
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The amount held for the outstanding Buy orders |
| Today Bought |
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Total amount of executed buy orders today |
| Today Sold |
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Total amount of executed sell orders today |
| Today Buy/Sell |
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The difference between Today Sold and Today Bought |
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| 3. |
How to calculate the "Usable Fund"? |
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The “Usable Fund” is calculated as follow:
Usable Fund = Available Balance + Available Sales Proceed |
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| 4. |
Can I check my transaction history? |
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Yes, you can click "Trade” →”Transaction History" of the trading platform to check your transaction history of the past 3 months or “Order History” to check your order history including the non-executed orders for the past 3 months . |
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| 5. |
Can I request for monthly/ interim statement(s)? |
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Yes. Besides the monthly statement you received at the end of each month by post, you can request for previous month’s statement or current month’s interim statement by clicking "Customer Services”. →”Request Statement". The statement will be sent to you by post. A service charge of HK$50 per request will be debited from your settlement account. |
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| 6. |
Can I print my account portfolio or other information? |
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Definitely. By clicking the upper right hand corner of the screen, you can print a hard copy of your account portfolio or other information. |
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