MEVAS i-Securities Services Frequently Asked Questions

 
General Instructions
1. What functions does i-Securities Services provide?

i-Securities Services provides the following functions:

 
  • Home
    • Charts of Hang Seng Index Red Chips Index and H Shares Index
    • Real time market news Top five movers and etc.
  • Trade
    • Stock price enquiries, setup of stock portfolio and price alert services
    • Stock portfolio enquiries
    • Account information enquires
    • Place/ amend and cancel securities order
    • Order history , cash movement and securities movement enquiries at instant and the past 3 months
    • Cost calculator
  • IPO Centre
    • Timetable for the upcoming IPOs and the performance of the recently listed IPOs
    • IPO application
    • IPO application history and allotment details enquiries at instant and the past 3 months
  • Investor Tools
  • Comprehensive market information, including:
    • News & market commentaries
    • Market overview
    • China market
    • Market calendar
    • Company information
    • IPO information
    • Dividend announcement
    • Profit estimation
    • Warrant information
  • Customer Services
    • Customer contacts update
    • Request securities account monthly statement
    • Real-Time Quotes Registration
 
2. What is the recommended system set-up for accessing the i-Securities Services?

The following setup is highly recommended:

Equipment Recommended Configurations
Personal Computer (Processor) P4 1.6GHz , 512MB RAM or above
Modem Broad Band
Operating System

English/Chinese Windows XP

Browser Internet Explorer 5.5
with the following options enabled:
  • JavaScript
  • Java 1.6.0_03 or above
  • Cookies
  • SSL 2.0 and SSL 3.01
Resolution 1024 x 768 or better display
 
3. Must I have Java Virtual Machine installed before using i-Securities Services?
Yes.

If you use Internet Explorer in Windows XP, you are required to install Java Virtual Machine before using the service (Java Virtual Machine can be downloaded from http://www.java.com).
 
4. What kind of securities can be traded via the i-Securities Services?

You can trade all securities listed on the Stock Exchange of Hong Kong (SEHK) through our i-Securities Services, excluding NASDAQ and iShares with USD trading.

 
5. After enrolling in the i-Securities Services, can I still trade through other channel(s)?
 

Yes, you can still trade through other channels, including the Manned Customer Services Hotline or trade over the branch counters*.

*For locations of  branch counters, please contact any branch staff or call Customer Service Hotline at 31013636.

 
6. How can I trade securities on the Internet?
 

If you have already had our bank’s securities account, you may simply login and trade securities with your MEVAS ID and MEVAS PIN. If you do not have the securities account or MEVAS ID and MEVAS PIN, please visit any of our branches for the account opening.

   
7. How is the order processed if a certain / all trading session(s) is/are cancelled such as Typhoon No.8 or above or Black Rainstorms?
 

If there is no pre-opening session, all At-auction limit order would be rejected when continuous trading session starts.

If there is no trading session for the whole trade day, all order valid for that trade day would be rejected or cancelled.